Understand capture rules
Understand why scope, payload limits, and redaction rules affect recorded evidence.
Recorder applies the settings selected when recording starts. Account-free recording uses built-in rules; connected recording uses the assigned project’s rules. This guide explains their effect on evidence. Control Plane setup is outside this guide.
Check page and network scope
Section titled “Check page and network scope”Account-free recording derives its scope from the starting hostname family, with a leading www. normalized. Connected projects can have separate page and network rules. If an expected request is missing, first clear Network filters, then check its domain and whether it occurred inside the retained interval.
Give the project administrator the missing URL, recording time, and selected project when a rule needs investigation. Capture scope does not restrict connected correlation-header destinations; see backend correlation.
Recognize body limits
Section titled “Recognize body limits”Payload size and content-type rules affect which bodies are retained. The account-free default size limit is 512 KiB. A missing or truncated response is not proof that the server returned no data, and increasing a future limit cannot restore bytes absent from this recording.
Read the reason in Network and identify the affected request in your handoff.
Understand excluded elements and frames
Section titled “Understand excluded elements and frames”Excluded selectors suppress matching DOM capture. They do not obscure pixels in a screenshot. Untrusted iframe input values may be unavailable even when an interaction was captured; a missing value does not mean the tester left the field blank.
Use navigation and frame guidance to explain these gaps. Review images separately.
Review sensitive values
Section titled “Review sensitive values”Project sensitive-key lists replace the account-free baseline. Always-on password/passwd/secret matching remains. Supported manual redactions affect reviewed exports; including automatically hidden originals depends on the session’s reveal policy.
Read How redaction works and inspect the evidence before sharing. If your team changes project settings, preserve the existing session and start a new recording to check their effect. Existing downloads and submitted reports are separate copies.